Frequently Asked Questions

✨ Frequently Asked Questions about ReLuxe Wellness ✨

We’ve compiled the most common questions from our clients to help you better understand ReLuxe Wellness services. Whether it’s about our massage categories, booking procedures, or service policies, we provide clear answers to ensure you feel confident and comfortable every time you choose us.

How to Prepare for Your Mobile Massage

To get ready for your mobile massage, simply be at home and ensure you have a space where the therapist can set up. They’ll bring everything needed for your session, including:
•Massage table
•Fresh linens
•Oil or lotion
•Optional soothing music
Space Requirements :Ensure there’s enough room (approximately 6-7 feet in length and 4 feet in width) for the massage table and for the therapist to move around comfortably.
Before Your Session : Once the therapist sets up, they’ll give you privacy to disrobe to your comfort level and lie on the table under a sheet or towel. Professional draping techniques are always used to ensure your comfort and privacy.

It’s entirely up to you whether you choose to undress fully or partially. Some clients prefer to wear comfortable clothing that allows easy access to targeted areas, while others opt for full disrobing. Your massage therapist will ensure your privacy and comfort by using professional draping techniques with towels or linens throughout the session.

Our team consists of licensed massage therapists who are certified by the State of Nevada and hold personal liability insurance. Each therapist undergoes a thorough vetting process, including practical and oral evaluations, to ensure they meet our high standards of skill, professionalism, and care.

While most therapists understand that clients prefer silence to relax, it’s perfectly okay to address this preference. When booking your appointment, let your coordinator know you prefer a quiet experience, and they will communicate this to your therapist. Clear communication helps ensure you get the relaxation you desire.

Tipping your massage therapist is a customary way to show appreciation for their service. A gratuity of 15% to 25% of the service cost is standard, though you can offer more for outstanding service. Tips can typically be given in cash or added to a credit card payment.

Reluxe Wellness mobile massage brings relaxation directly to your home, hotel, or senior care facility. Our professional therapists, equipped with massage tables, fresh linens, organic oils, and soothing music, ensure a premium relaxation experience

Please prepare an area approximately 6-7 feet for the massage table and ensure enough space for the therapist to move freely. After setup, the therapist will provide privacy for you to change into comfortable attire​

All our therapists are certified, licensed, and background-checked. They undergo specialized training in medical massage, geriatric massage, and oncology massage​

This massage is suitable for individuals undergoing cancer treatment, recovering from surgery, or in palliative care. Our trained therapists adapt techniques to accommodate each patient’s condition​

Geriatric massage is tailored to address specific needs, such as joint pain, muscle tension, improved circulation, and relief from chronic conditions, using gentle and safe techniques

You can book through our website or by phone. Once confirmed, you’ll receive a booking confirmation via message or email​

Please cancel at least 2 hours in advance. Cancellations within 2 hours will incur a 50% charge, and cancellations within 1 hour will incur a full service charge​

Yes, there is a $20 fee for appointments after 8:00 PM and a $25 fee for sessions longer than 90 minutes

We use premium plant-based organic products that are chemical-free, hypoallergenic, and safe for sensitive skin and pregnancy​

Yes, we offer monthly membership packages with 1-2 sessions per month, plus complimentary enhancements​

If you have any additional questions not covered here, feel free to reach out to us anytime! 😊

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